At Erianago, our goal is to ensure that every buyer is completely satisfied with their purchase. We always aim to deliver your items ahead of the expected delivery time, and we offer free returns, exchanges, and refunds within 30 days if you’re not fully happy with your order.
Shipping Area
We currently ship only within the United Kingdom.
Shipping Details
- Shipping Costs: Enjoy free shipping on all orders. Please note that Erianago will not collect any tax from you.
- Order Cut-Off Time: All orders must be placed before 5:00 PM (GMT) to be processed on the same day.
- Handling Time: Domestic order handling takes 1 to 2 business days (Monday to Friday).
- Transit Time (Shipping Time): Once shipped, domestic orders are typically in transit for 5 to 8 business days (Monday to Friday).
Shipping Carrier
We use trusted carriers, including Royal Mail, Evri, or Yodel, to ensure timely delivery of your products.
Change of Delivery Address
Once an order is in transit, we are unable to change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at contact@erianago.com.
Contact Information
For any shipping-related inquiries, please reach out to us during our business hours:
Erianago Ltd
Support Hours: Monday to Friday, 9 AM – 5 PM
Email: contact@erianago.com
Phone: +44 7897 011675
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
